1. What does it mean that the Unemployment Insurance Waiting Week is waived?

Under normal circumstances, the first payable week of an unemployment insurance claim does not receive payment per KRS 341.350, however, the Governor has opted to waive this. This does not mean that you will receive benefits immediately. KY pays unemployment benefit bi-weekly and cannot be paid until after 13 days expire. Benefits can only be paid after the week has passed (example: you cannot claim the week ending December 5th until December 6th or after).

2. What does it mean that the Job Search requirement is waived?

During this unprecedented time, claimants who have been laid off due to their place of employment being forced to close for public health reasons have a reasonable assurance of going back to work once the public health threat is gone and therefore are not required to seek other employment. If you are presently receiving unemployment benefit and required to seek employment, you will need to continue to do this, only those identified as temporary laid off and have a reasonable assurances of returning to work will not be required to seek employment.

3. When do I need to request my first week of benefits?

Those affected by COVID-19 will receive payment for their first two weeks automatically after 13 days from the day the initial claim was filed. You will need to request your next payment by either by calling 1-877-369-5984 or www.kewes.ky.gov. You will also be receiveing further information for subsequent check requests via email after the first payment is processed.

4. When filing my claim, is COVID-19 considered a natural disaster?

A natural disaster is defined as “a natural event such as a flood, earthquake, or hurricane that causes great damage or loss of life”. COVID-19, while being declared a state of emergency, is not a natural disaster.

Customers should not file as “Natural Disaster”, more often than not if there was an interruption due to the COVID-19 then separation reason should be “Lack of Work”

If you mark “Natural Disaster” the system directs you to DUA and that’s not where you need to be.

5. I was supposed to return to work. What happens now that I can’t return because of COVID-19?

You will continue to draw benefits until your employer begins operations. However, if when you filed your claim you reported a date that you were returning to work, you will need to contact the UI Assistance Line to adjust/correct that information. 502-564-2900

6. How much can I expect as my weekly benefit amount?

You may estimate your weekly benefit amount by going to http://apps.kcc.ky.gov/career/WuiCalculator.aspx and entering your earnings into the appropriate quarters. You can also log into your account 24 hours after submitting your claim, go to the Account Summary page and it will display your benefit amount. If you have wages from out of state or from employment with the Federal government, those wages may not be reflected immediately.

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